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Manchester
Climbing Centre
Indoor
Bookings Terms and Conditions :
Section
1: Fees
1.1
Places on courses can only be reserved by paying a 50%
deposit when booking.
1.2
The full amount of the course must be paid by the start
of the course.
Section
2: Rearrangement of course type or course dates.
2.1
A customer may apply to change the course type or course
dates as long as this is carried out more than one week
away from the date of the original course.
2.2
Any requests to change course or dates within the one
week period will be subject to loss of 50% of the full
course costs, and at the discretion of Manchester Climbing
Centre .
Section
3: Cancellation by the Customer - Financial Costs
3.1
Deposits are non-refundable.
• 50%
of the total course fee where cancellation takes place
less than one week in advance of the course is non-refundable.
• 100%
of the total course fee where cancellation takes place
within one to seven days of the start of the course is
non-refundable.
• 100%
of the total course fee where cancellation takes place
on or after the commencement date.
Section
4: Cancellation by the Company
4.1
We endeavour to ensure all courses will actually run,
however in the event of cancellation, MCC will notify
the customer as soon as is possible.
4.2
In the event of cancellation due to customer cancellation
or lack of booked numbers we will give a minimum of 5
days notice.
4.3
In the event of cancellation due to external factors
which would make the activity unsafe or unsuitable to
run we will contact the client as soon as possible. MCC
cannot refund any travel costs incurred prior to the
cancellation.
4.4
In the event of cancellation by the MCC , we offer the
following options:
4.4.1
Full refund of the fee paid
4.4.2
Another booking on a different date
Manchester
Climbing Centre
Outdoor
Bookings Terms and Conditions :
Section
1: Fees
1.1
Places on courses can only be reserved by paying a 50%
deposit when booking.
1.2
The full amount of the course must be paid two weeks
prior to the start of the course.
Section
2: Rearrangement of course type or course dates.
2.1
A customer may apply to change the course type or course
dates as long as long as this is carried out more than
three weeks away from the date of the original course.
2.2
Any requests to change course or dates within the three
week period will be subject to loss of 50% of the full
course costs, and at the discretion of Manchester Climbing
Centre .
Section
3: Cancellation by the Customer - Financial Costs
3.1
Deposits are non-refundable.
• 50%
of the total course fee where cancellation takes place
less than three weeks in advance of the course is non-refundable.
• 100%
of the total course fee where cancellation takes place
within three weeks of the start of the course is non-refundable.
• 100%
of the total course fee where cancellation takes place
on or after the commencement date.
Section
4: Cancellation by the Company
4.1
We endeavour to ensure all courses will actually run,
however in the event of cancellation, MCC will notify
the customer as soon as is possible.
4.2
In the event of cancellation due to customer cancellation
or lack of booked numbers we will give a minimum of 2
weeks notice.
4.3
In the event of cancellation due to external factors
which would make the activity unsafe or unsuitable to
run we will contact the client as soon as possible. MCC
cannot refund any travel costs incurred prior to the
cancellation.
4.4
The course will only be cancelled due to the weather
at the discretion of the instructor. Do not assume its
raining therefore the course is not being carried out.
4.5
In the event of cancellation by the MCC , we offer the
following options:
4.4.1
Full refund of the fee paid
4.4.2
Another booking on a different date
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